PRIVACY POLICY

We are committed to protecting the privacy of our customers. By using the Diane James Home website, you are accepting the terms set forth in this Privacy Policy.

Internet Security

When you place an order using your credit card or provide personal information through DianeJamesHome.com, the information is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology before it is sent to us. When the letters "http" in the URL change to "https", the "s" indicates that you are in a secure area employing SSL. Also, your browser may give you a pop-up message noting that you are about to enter a secure area. While no transmissions over the internet is guaranteed to be 100% secure, SSL encryption technology provides one of the highest levels of internet security currently available.

If you prefer to place an order by phone, please call us toll-free at 877-4DIANEJ (877-434-2635) Monday through Friday, between 10 a.m. and 5 p.m. EST and we will be happy to help you.

Personal Information

In order to process an order on our website, you will need to provide us some personal information including your first and last name, billing address, shipping address, phone number, email address and credit card number. This information will only be used by Diane James Home and its parent company, Diane James Designs, for the purpose of fulfilling orders, tracking your purchasing history, providing more helpful customer service and for general marketing purposes.

Your email and mailing address will be used to confirm your orders and to receive special promotions from Diane James Home. We WILL NOT SELL any of your personal information.

If you no longer wish to receive promotional mailings from Diane James Home, you may opt-out by sending an email to sales@dianejameshome.com or by contacting customer service at 877-4DIANEJ (877-434-2635).

Children and our Website

Not only is protecting your privacy important to us, but that of children as well. DianeJamesHome.com is not meant to be used by children, nor should children under the age of 18 provide any personal information without the knowledge and written consent of a parent or guardian. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children’s access to the web.

Changes to Privacy Policy

Diane James Home reserves the right to change its Privacy Policy and any changes made will be posted on this page. Therefore, you should periodically check this page for changes.